FAQ

FAQs - Unravel the Details

How do I place an order?

Ordering from Not Regular Toys is as easy as pie! Simply browse our colorful collection, add your favorites to the cart, and proceed to checkout. We’ll handle the rest with a wink and a smile.

What are your shipping options?

USA: $8 flat standard shipping. Free over $150. "I Want It Now" express available at checkout for $19.99. Canada: $21.99 flat. See the Shipping policy for delivery windows.

Is the packaging discreet?

Your secret is safe with our plain, nondescript packaging. No one will be any the wiser, unless you choose to share.

How can I make a return?

Not quite what you expected? No worries! Simply contact our customer support within 30 days of your purchase to initiate a return.

Do you offer advice on sizing and fit?

We've got you covered! Our product descriptions and size guides provide all the info you need to find your perfect match.

Can I track my order?

Once your order ships, we'll send you a tracking link so you can follow its journey right to your door. Exciting, isn't it?

What if I need help with my order?

Our friendly customer support team is here to help. Reach out via email or chat, and we’ll get you sorted quicker than you can say ‘Not Regular Toys’!

What payment methods do you accept?

We accept all major credit cards and PayPal. Choose the option that makes you smile.

Do you ship internationally?

We ship to the United States and Canada. Wider international shipping is on the roadmap.

How do I choose the right product for me?

Explore our playful collection and follow your intuition! Each product page is packed with info to help you make the best choice.