Sales Policy

All sales are final. For your privacy and hygiene, we cannot accept returns or exchanges on intimate products.

Faulty or damaged items: If your order arrives defective or damaged, contact support within 7 days of delivery and we'll make it right.

Wrong item: Same window — 7 days, photo included.

Discreet billing & shipping: Every order ships in a plain unmarked box. Charges appear as NRT WELLNESS on your statement. We never share your name or purchase history.